Here you can find general information on how to buy tickets for HSV home games.
Please note that at the current time tickets for HSV home games can only be purchased by season ticket holders due to the ongoing effects of the coronavirus pandemic. We hope to be able to welcome back more fans to the Volksparkstadion soon!
Here is a quick overview of the stadium and some FAQs:
Is it true free travel to and from the game is included in the cost of my ticket?
As is normal in Germany, the cost of a match ticket also includes free travel on public transport to and from the game. A ticket to a HSV home game entitles you to one free journey to AND from the game on the HVV network, which is the public transport network in Hamburg. This included rings A-F, so you can travel from as far away as Oedel to the Volksparkstadion for free. More information on how to get to the ground and the HVV network can be found here.
Where is the best atmosphere at the Volksparkstadion?
The best atmosphere at the Volksparkstadion, like at the majority of German football grounds, comes from the standing section. The standing section in the Volksparkstadion is located in the Nordtribüne (North Stand) from blocks 22-28A. There are no assigned places to stand in the standing section, you can choose where you stand within the block that you bought your ticket in. These areas of the stadium fill up the quickest before kick-off, so we would recommend getting to your place in plenty of time to secure the best standing positions/best views. However, please be aware that the standing section is the most popular part of the ground and very few, if any, standing tickets go on general sale.
Can I print my ticket at home?
Unfortunately we don't have a Print @ Home option for our tickets just yet but it should be out at some point in the near future.
I've ordered my tickets online but am not sure if they will turn up in time? What can I do?
This isn't a problem at all! If you have ordered tickets via the Online Shop but they don't turn up before you leave for Hamburg, all you have to do is send an email to email@example.com The ticket office will then print off another copy of your tickets which you will be able to pick up from the ticket office on matchday. Therefore it's best to buy tickets in advance, rather than waiting until matchday, as even if they don't arrive in time then you still have them reserved. On top of that, you can only get reduced tickets (e.g. student, OAP, etc.) before matchday.
Where's the best place to sit if you're with your family/young children?
There is a designated family block at the Volksparkstadion, which can be found in blocks 8A-C, in the south-east corner of the stadium. Children's tickets can be bought at a discounted rate in this block, with two reduced-rate children's tickets being able to be bought with every full-priced adult ticket. Smoking is permitted in most of the stadium, but is not permitted in blocks 7-9A/B/C, which includes the family block.
How much does a ticket cost?
The price of a ticket depends on each game. By clicking on the stadium block plan below, you can see a rough outline of where each price category is in the stadium, but it is meant purely as a guide and where each price category is in the stadium depends on the game. You can see much tickets cost for each home game here.
Where are the away fans at the ground? The away fans are situated in the south-west corner of the stadium, in blocks 14A and 14B, and usually 14C as well. Tickets for the away section can only be bought via the visiting team.