You can find information on how tickets will be allocated during the 2020/21 season below.
Due to the ongoing impact of the coronavirus pandemic, the city authorities in Hamburg are only allowing a small part of the ground to be open for spectators. For the opening game of the 2020/21 2. Bundesliga season against Fortuna Düsseldorf, 1,000 home fans were allowed into the Volksparkstadion. To ensure the allocation is as fair as possible, tickets for home games where spectators are allowed will be allocated to season ticket holders only. Season ticket holders can enter into a raffle for the chance to purchase a ticket for each individual home game, and have been informed via e-mail. Tickets will not be sold to members or go on general sale at this moment in time. As the situation is every changing, short-term changes and cancellations are possible.